Expert Close Partner

Unlock Your CRM Potential

Book a free 30-minute call with me to find out how we can accelerate your Close CRM setup, automate your sales process, and lead your sales operations team.

• Let's talk

Setup & Integration

We help you set up Close and seamlessly integrate it with marketing automation tools, email marketing platforms, sales intelligence solutions, and e-commerce systems.

Sales Automation

Automate sales tasks and workflows within Close, including lead management, task tracking, and follow-ups. Streamline processes, freeing up time for your sales team.

Training & Support

We provide training and ongoing support to maximize your team's proficiency in using Close. With tailored resources, we empower your team to fully leverage the system's benefits.

Data Migration

We can assist you with data migration and cleanup, ensuring a smooth transfer of your data to Close. Our goal is to ensure that your data is accurately transferred, organized, and ready for use in the new system.

Reporting

Understand how to get the best reporting out of Close. Track sales and activity metrics in a comprehensive and streamlined manner directly in the app or third party reporting tools.

Journey & Pipeline

Optimize every step of your customer journey and pipelines: sales, upsell, renewal, and others. Enhance the flow and organization of these processes to drive better sales outcomes.

Your On-Demand Sales Ops Team

What We Do

Fractional Sales Operations gives you instant access to senior-level expertise without the cost of a full-time hire.
We embed within your team to design, build, and optimize the systems, processes, and insights that drive revenue growth.Whether you need to align your CRM with your sales process, create data-driven reporting, streamline workflows, or support leadership with forecasting and strategy, we provide scalable solutions tailored to your stage of growth.Our team works across your sales tech stack to ensure seamless integration, eliminate manual bottlenecks, and bring clarity to your pipeline.With Close Accelerate, you gain a flexible partner who adapts to your business, builds a foundation for scalable growth, and helps your sales team perform at their best. Ready to bring clarity, control, and consistency to your sales operations?Let’s get to work

Close Accelerate Founder

About me

Hello! I'm Pedro Ponciano. My expertise? Enhancing sales performance through efficient processes, automation, and strategic integrations — especially using Close CRM.As the founder of Close Accelerate, I work directly with companies to optimize sales operations, configure CRMs, build reporting frameworks, and streamline their workflows. Whether as a fractional partner or embedded team member, I bring hands-on execution and strategic insight to help sales teams move faster and smarter.Before launching my firm, I spent nearly two years at Close, helping customers shape their CRM around real-world sales goals. More recently, I led Sales Operations at a fast-growing space tech company, where I owned everything from reporting and automation to pipeline structure and tooling.If you're looking to remove friction from your sales process and gain clarity across your funnel, we should talk.

Meet the Team

We're a nimble, senior team of CRM strategists, sales ops experts, and integration pros — united by a shared mission: to help companies simplify complexity and accelerate revenue.

Bruno Santos
Account Manager

Bruno helps businesses optimize their CRM systems and streamline sales operations through seamless implementations and smart process improvements. As our main account manager, he ensures clients stay aligned, supported, and set up for scalable growth.

Jozelito Morais
Support specialist

Jozelito ensures every client of Close Accelerate gets the support they need to make the most of their CRM tools. He brings clarity and calm to the fast-paced world of sales operations. Jozelito is the go-to expert for troubleshooting, documentation, and empowering users to work smarter with Close CRM.

Luciano Aguiar
LeadGen & Outreach Expert

Luciano drives our outbound strategy, building and executing lead generation campaigns that fill the pipeline with qualified opportunities. He blends sharp targeting with smart messaging to help our clients connect with the right prospects at the right time.

The CRM built for growth

Close CRM

Close is the inside sales CRM of choice for startups and SMBs. Make more calls, send more emails, and close more deals starting today. Start a trial and accelerate your setup with us today!

• Try Close

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Adam Bensman

The Roof Strategist

"Switching CRMs was overwhelming until Pedro stepped in," says Adam from roofstrategist.com"Pedro not only navigated the transition from Pipedrive to Close for us, making it a 'nearly hands-off and seamless process,' but also provided valuable insights to enhance our CRM operations. His genuine care and expertise shine through, making it clear he's not just an expert, but someone who truly wants the best for his clients."

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Charlie Winterhalter

Strikepoint Media

"Pedro was extremely knowledgeable when it came to all of our needs with Close CRM," says Charlie from strikepointmedia.com"He quickly and efficiently provided much-needed automation both on- and off-platform, in addition to the best overall setup for our specific use cases. His ability to instantly understand what we were attempting to accomplish within the sales department, and then compile a hitlist of possible solutions was the exact type of help we were looking for."

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Seku N. Shabazz

Great Lakes Retirement

"Really good guy and a solid expert," says Seky Shabazz from greatlakes-retirement.com"I am only good at asking strangers for money. He was clearly an expert in API communication between two very different CRMs."

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Bernard Pindek

Fundflex Capital

"Quick job, got everything done that I asked for and needed!" says Bernard from fundflexcap.com"Everything was great! Very happy with the service that was provided."

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Ethan Young

Captain Capital Group

"Pedro was fantastic, he explained everything to me multiple times to make sure I fully understood how everything operated," says Ethan from captaincapitalgroup.com"He understood that I have a busy schedule and set meetings with me ON SUNDAYS to accommodate. 10 out of 10 would recommend!!!"

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Joe Carabase

D-Fine Mind & Body Wellness

"I found Pedro to be extremely helpful - I couldn't imagine setting up and using Close without him! He listened carefully to our needs, built what we needed, and provided support to make sure we were good! I can't recommend him and his team enough!" says Joe from dfinewellnesscenter.com"My experience was exceptional and vital for us to utilize Close!"

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Luke Emata

Enable Financial

"Whenever we experience roadblocks and limitations, Pedro and his team always make sure they find a way to find a workaround or resolution. They're really committed to resolving our issues. Amazing!" says Luke from enablefinancial.ca"Top notch customer service."

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Steve Beller

Appreciation Financial

"Pedro and his team provided invaluable services to us. They set up our Close account exactly as we wished. They provided effective guidance around e-mail regulations and technical issues and helped us understand how to get the utmost efficiency from our CRM!" says Steve from appreciationfinancial.com"We could not have done it without Pedro and his team."

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Jeff Ryan

Beacon Benefits

"Pedro has gone above and beyond to help my firm load Close with Leads, Contacts, Workflows, Etc. Now he is handling our ongoing Sales Operations too!" says Jeff from beacon-benefits.com"Pedro and his team took us from zero to 100 quickly and efficiently. Awesome!"

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Ziad Foty

Design In DC

"We have automated complex business processes within our CRM, which has helped us have better transparency and reporting for our leadership team, and it has given our sales much more efficiency." says Ziad from designindc.com"This group is really good and has dramatically helped us improve and automate our processes."

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Connor Clark

Sunny Lenarduzzi

"Working with Pedro and his team has been an overwhelmingly positive experience. They were able to come in, develop a plan to get our CRM organised, and complete that plan. Would highly recommend to anyone considering using their services." says Connor from sunnylenarduzzi.com"Refreshing!"

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Krisahn Williams

National Lenders

"Our experience with Close Accelerate was fantastic. Could not have been better. Pedro is extremely professional and skilled at helping clients achieve their end goals. He explains with patience and clarity and always goes above and beyond to deliver exactly what we need. I cannot recommend him highly enough." says Krisahn from nationallenders.com"Expertise and dedication surpassed all expectations!"

Basic Setup

$1,999

• Book

Data migration

Basic assistance with data migration, including guidance on best practices and data cleanup.

Journey & Pipeline

Streamline your customer journey and your pipelines.

Training & Support

Two comprehensive training sessions. Access to basic training resources and email support for one month.

ChatGPT 4.0

Access to my own ChatGPT 4.0 Wizard. Ask your support questions to this amazing AI, custom-made for Close.

Pro Setup

$3,999

• Book

Data migration

Assistance with data migration, including guidance on best practices, data cleanup and mapping for a smooth transition.

Journey & Pipeline

Streamline your customer journey and your pipelines.

Training & Support

Four comprehensive training sessions. Access to full training resources and email/slack support for two months.

Integrations

Seamless integration of Close CRM with up to two software applications or platforms.

Sales Automation

Automation of up to four key sales tasks or workflows within Close using Zapier.

Reporting

Understand how to get the best reporting out of Close. Track sales and activity metrics in a comprehensive and clear way.

ChatGPT 4.0

Access to my own ChatGPT 4.0 Wizard. Ask your support questions to this amazing AI, custom-made for Close.

Premium Setup

$5,999

• Book

Data migration

Full assistance with data migration, including guidance on best practices, data cleanup, mapping and verification.

Journey & Pipeline

Streamline your customer journey and your pipelines.

Training & Support

Six comprehensive training sessions. Access to full training resources and email, video (Google Meets), and direct (Calls, Slack, and WhatsApp) support for three months.

Integrations

Seamless integration of Close CRM with up to four other software applications or platforms.

Sales Automation

Advanced (multi-path) automation of up to ten key sales tasks or workflows within Close using Zapier.

Reporting

Understand how to get the best reporting out of Close and third-party reporting apps. Track sales and activity metrics in a comprehensive and clear way.

ChatGPT 4.0

Integrate Close to ChatGPT 4.0 and receive training sessions on how to use the plug-in to gather data like: Customer Sentiment, enhanced Reporting, and much more.

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INTEGRATION

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• Try Fathom

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• Try SignWell

INTEGRATION

Mailgun

Do you need to send bulk emails from Close while ensuring great email deliverability? Need to track your email sending and validate emails?"Flexible, scalable, and results driven email sending platform
Build with the platform that enables you to send, track, and optimize emails effortlessly."

• Try Mailgun

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Fast Flow

Are you after the fastest and best bang for your buck automation service there is?"Automate Your Workflows
Discover the power of automation and integration with our platform. Streamline your tasks, enhance productivity, and focus on what matters."

• Try Fast Flow

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